Frequently Asked Questions
Why an online market rather than a traditional farmers’ market?
We believe that farmers’ markets are essential – that farmers and food producers need a viable way to sell to customers, and customers need a viable way to access local food. After considering all precautions that could be put in place to maximize safety and minimize exposure, we were still uncomfortable with the risk. By going online, we are able to limit direct contact to the barest minimum, while still getting local food to customers and economically support farmers and food producers.
Can I use my market tokens?
We will continue to accept SNAP and Produce Perks tokens, but will not be accepting $5 tokens at this time. They will still be valid when the market returns to its traditional operations! If this is a challenge for your budget, please email firstname.lastname@example.org and we figure it out together.
How important is it that I arrive during my time-slot?
Important! Pick-up windows are to control traffic and ensure everyone has the best experience possible.
I don’t see my favorite farmer/vendor. Where are they?
We are currently limited on the number of producers that we can accommodate, though adding more each week. This is a temporary, but necessary measure to help us develop and refine the order delivery process. Click here for a list of all vendors and their contact information. We encourage you to contact them directly until we are able to support them through Countryside Curbside.
Should I bring my own bags?
No need! We will already have your order bagged up and ready to place in your vehicle. We know that it is not ideal for Mother Earth, but it’s a necessary step to keep everyone safe and healthy.
Can I drop-off my compost?
No. We’ll resume compost drop-offs when we are able to resume outdoor markets.
Can I still receive Local Loyalty points?
Not at this time. We have been busy creating this new system and have not devised a way to integrate the programs yet.
What will happen with the start of Countryside Farmers’ Market at Howe Meadow on May 2nd?
At this time, we are committed to Curbside through May. The situation is ever evolving and we are constantly assessing and adjusting. As soon as we know what our plan beyond May will be, we will share it.
Will this still be offered once the traditional farmers’ market is operating again?
Curbside was started as a crisis response. It is possible that it will continue, in some form, when we normalize but it’s too soon to say for sure.